Indianapolis Water customers may notice slight change in drinking water

INDIANAPOLIS, January 10, 2010 – In the coming weeks, Indianapolis Water customers may notice a slight difference in the taste of their tap water as the result of annual maintenance work on the area’s water distribution system. Veolia Water Indianapolis, LLC (VWI), the operator of Indianapolis Water, will temporarily change the type of chlorine used to disinfect the drinking water that is delivered to customers’ taps beginning January 11 and lasting through the beginning of March.

This change is made on an annual basis to optimize water quality in the drinking water distribution system throughout the year. The same process has been utilized by the utility for more than 20 years and is commonly used throughout the drinking water industry. As a result of the change, customers may notice a temporary chlorine (or “swimming pool”) smell in their water. Tap water continues to be safe to drink and meets all regulatory standards.

As a precaution, it may be prudent for persons undergoing dialysis treatment to contact their hospitals and/or local dialysis centers for appropriate treatment adjustments for free chlorine rather than chloramine usage.  Local dialysis providers are being notified of the temporary change due to its potential impact to dialysis patients.

For customers with aquaria or sensitive plant species, VWI suggests that tap water sit in an open container overnight to allow the disinfectant to dissipate prior to filing tanks or watering sensitive plants such as orchids. In addition, homeowners or restaurants that utilize reverse osmosis may want to make adjustments to the filters within their systems. For more information, Indianapolis Water customers can call VWI’s Customer Service Center at 317.631.1431.

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