Customers

Paying Water/Sewer Bills

Please detach the return part of your water/sewer bill and enclose with your payment. Your cancelled check will serve as your receipt. If it is more convenient, you may pay your bill at the Indianapolis Water main office outdoor payment drop box (check only), all customer service offices of Citizens Gas or any ACE Cash Express location.

Download a map of payment locations.

Indianapolis Water Payment Locations Map

Pay by Mail

Indianapolis Water, P.O. Box 1990, Indianapolis, IN 46206

Auto Debiting Service

Automatically deducted from your checking account. No fee charged. Call 317.631.1431 or toll free 877.631.1431 for debiting form or click here.

Internet

Click here day or night to pay by credit card or checking account debit. A transaction fee applies*.

Pay Online Via Your Bank

See your bank for details.

Pay By Phone with Credit Card

Call 317.631.1431 and have your Visa or Mastercard ready. A transaction fee applies*.

Pay By Phone with Check

Call 317.631.1431. A transaction fee applies*.

Indianapolis Water Drive-Up Drop Box

Conveniently located at the front exit drive of the Indianapolis Water headquarters at 1220 Waterway Blvd. No transaction fee.

*Fee covers the cost of the service provided by our vendors.